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Contact : customer service in the hospitality and tourism industry

By:

Davidoff Donald M

Material type: Text

Text

TextPublication details: Englewood Cliffs, N.J. Prentice Hall Career and Tech. c1994Description: xv, 264 p. : ill. ; 23 cm. 23 cmISBN:

0138089167

Subject(s):

Hospitality Industry -- Customer Services

LOC classification:

TX 911.3 .D38 1994

Item type:

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Includes glossary and index.

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