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Contact : customer service in the hospitality and tourism industry

Davidoff Donald M.

Contact : customer service in the hospitality and tourism industry - Englewood Cliffs, N.J. Prentice Hall Career and Tech. c1994 - xv, 264 p. : ill. ; 23 cm. 23 cm

Includes glossary and index.

0138089167


Hospitality Industry -- Customer Services

TX 911.3 .D38 1994
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