000 00521nam a2200169Ia 4500
008 220316s9999 xx 000 0 und d
020 _a1854230948
040 _cATVERC
050 _aHD 62.15 .C56 1991
100 _aChoppin Jon
245 0 _aQuality through people: a blueprint for proactive total quality management
260 _aBedford, UK
_bIFS Ltd.
_cc1991
300 _axiii, 461 p. : ill. ; 21 cm.
_c21 cm
500 _aIncludes appendix, glossary, and index.
650 _aManagement
999 _c3909
_d3909