000 00492nam a2200169Ia 4500
008 220407s9999 xx 000 0 und d
020 _a9781430237266
040 _cATVERC
050 _aHD 58.9 .K68 2011
100 _aKlubeck Martin
245 0 _aMetrics: how to improve key business results
260 _aNew York, N.Y.
_bAppress
_cc2011
300 _axix, 351 p. ; 23 cm.
_c23 cm
500 _aIncludes index.
650 _aOrganizational effectiveness -- Evaluation
999 _c19184
_d19184