000 00493nam a2200169Ia 4500
008 220407s9999 xx 000 0 und d
020 _a9780470536438
040 _cATVERC
050 _aHD 5481 .S36 2010
100 _aScott Vivian
245 0 _aConflict resolution at work for dummies
260 _aHoboken, NJ
_bWiley Pub., Inc.
_cc2010
300 _axx, 336 p. : ill. ; 24 cm.
_c24 cm
500 _aIncludes index.
650 _aMediation and conciliation, industrial
999 _c19043
_d19043