| 000 | 00465nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 220407s9999 xx 000 0 und d | ||
| 020 | _a9780762311910 | ||
| 040 | _cATVERC | ||
| 050 | _aHG 1616 .C87 M46 2005 | ||
| 100 | _aMenken Ivanka | ||
| 245 | 4 | _aThe Business relationship management handbook | |
| 260 |
_a[S.l.] _b[s.n.] _cc2005 |
||
| 300 |
_a195 p. : ill. ; 23 cm. _c23 cm |
||
| 500 | _aIncludes index. | ||
| 650 | _aCustomer relations | ||
| 999 |
_c19039 _d19039 |
||