000 00421nam a2200145Ia 4500
008 220407s9999 xx 000 0 und d
020 _a0026675099
040 _cATVERC
050 _aTX 943 .P47 1993
245 0 _aCustomer service, teacher's resource guide
260 _aNew York, N.Y.
_bGlencoe/McGraw-Hill
_cc1993
300 _a48 p. ; 28 cm.
_c28 cm
650 _aCustomer Service -- Resource Guide
999 _c18692
_d18692