000 00421nam a2200145Ia 4500
008 220407s9999 xx 000 0 und d
040 _cATVERC
050 _aBF 637 .U79 1991
100 _aUry William
245 0 _aGetting past no: negotiating with difficult people
260 _aNew York, N.Y.
_bBantam Books
_cc1991
300 _a161 p. ; 21 cm.
_c21 cm
650 _aNegotiating -- Difficult People
999 _c16287
_d16287